Meet our Staff
Paul’s, The Volvo Specialist is a family-owned and operated company.. Paul and Lyn’s children and grandson work for the company. Because of that, we believe in treating our customers like one of the family. Nikki, Danny and Tammy schedule your appointment, answer all your questions and make your visit comfortable.
Paul and Lyn relocated from Maryland in 1979 for Paul to take a service manager position at a Volvo dealership in Richmond, Virginia. Two years later, they opened Paul’s, “The Volvo Specialist”. The Chester, Virginia couple have three children, seven grandchildren and three great-grandchildren. Lyn says that “God is so good and we are blessed in so many ways-especially with family.”
They are very grateful for their employees and customers. Business has been good to them since the day they opened the doors more than thirty years ago. They believe that when you treat customers with respect and honesty, they will remain loyal. Their motto is “If you are happy with our work, tell others. If you are not, tell us.”
Nichole L Glenn, Customer Relations Supervisor
Nikki has worked for Paul’s since 1988. She is Paul and Lyn’s youngest daughter. She and her two children and live in Midlothian, Virginia. In her spare time she enjoys running, dining out, going to the gym, being at the beach and spending time with family and friends.
Tammy L. Pearce, Office Manager
Tammy is the oldest daughter of Paul and Lyn. She lives in Colonial Heights, Virginia. She has been with Paul’s since 1984. In her spare time, Tammy enjoys gardening and spending time with her three grandchildren.
Danny, who is Paul and Lyn’s grandson, joined Paul’s in 1995. He’s proud of his modified ’95 Volvo 850 T5R which he has raced in Richmond and Dinwiddie, Virginia. He and his wife Kristin, a Volvo S60 owner, and children live in Chesterfield, Virginia.